How To Get Money Off Go Fund Me

A link has directed you to this follow-up. Its locating on this page may change next clock you visit.

Page 2 Reviews 10 - 40

Ashley of Toronto, Another Verified Reviewer Corroborated Buyer

First review: Family line. 3, 2022

It's been months since I raised simply under $1000. Unfortunately, the charity lul hasn't accepted this money and it's becoming and backward and forward email chain and still getting nowhere to resolve it. The charity has listed and done everything requested and we're still having issues. Then the separate issues is this company just charges fees after fees, not only do they lead % of your donation, they also take a % of the total figure when you are ready to deposition the money to a charity. You will easy see your raised money decline significantly. Avoid this company, use anything else such as Facebook. Thanks.

Dave of Wheaton, IL Verified Reader

Original review: Aug. 21, 2022

Let's just that this is a platform WHO loves to quarry upon undefended people in their greatest demand. They approved my movement but refused to release the funds: delaying, ghosting, and the demanding some serious thin-skinned documents. God knows what they do with them. I think they sleep with that when you'rhenium desperate you mightiness disclose anything to get the issue resolved. That is what happened to me. I am disgusted with their approach to client service. They resist to call so they fell behind their emails stating "this is to keep rail of the conversation". In world this how they hide rear their computing device while they enjoy the 2.9% and more fees they collect from the donors. Also keep in mind, information technology is even better if they give back your agitate because the money gets to set in their account a shrimpy longer. You probably read the vibe here. I choose the worst platform to raise finances from my friends and kin. Everyone was afraid to see this happen.

Jude of Hollywood, Everglade State Corroborated Reviewer

Germinal review: Aug. 19, 2022

In the wake of the quake in Hispaniola on August 14, 2022. Our company Co-Founder who is from one of the affected areas fielded appeals from his hometown. We set up a fundraiser to provide water connected an emergency basis to the town. The fundraiser is currently "blocked for brush up" since the day we initiated IT spell over $12K has been given for the relief. We have managed on our own to get the water to the town, with still no entree to the funds donated by our supporters. This had the possible to severely scathe our reputation and adversely affect the beneficiaries. We may ne'er use this chopine again.

Richard of Anacortes, Evergreen State Verified Commentator

Original reappraisal: Aug. 14, 2022

I had a champion who was in dire straits during Covid. They set a GoFundMe story in dictate to feed their family. I unsuccessful to donate $500. Go fund me took a 10% tip of $50. So my donation was $550. When I radius to my friend to confirm she received the $500 I learned they aerated her $50 too, so she only conventional $450. So GoFundMe charges 20% of whatever donated them come out of the closet. This is ridiculous!!!! I will never use GoFundMe again. I should accept sent the money through Venmo or Zelle and they were been no fees. I suggest anyone sending money to anyone not use GoFundMe and use matchless of these strange methods that charge no fees.

Lizzie of Dunsborough, Other Verified Referee

Original critique: Aug. 13, 2022

What a dreadful time we are having with Belong Fund Me in actually GETTING our funds withdrawn. True, it was easy to fix up Go Fund Me, easy for our donators to donate and we did get some helpful advice from Wonder who helped us repayment an elderly donator who got caught outer by the tipping part; that was fortunate. BUT in price of place setting up withdrawals we are having a incubus of a fourth dimension. And for United States, time is running out with GFM menacing to refund all our donators by Sep 14th 2022 so far we started the detachment process July 30th and are still however to see the money or get any REAL support from GFM to understand what the hold dormie is.

Despite filling in all the mandatory documents and ID process and receiving a notification saying that we are found for withdrawals, we continuously see a subject matter at the elevation of the page saying 'we need more info' so round and around in a circle we go looking supposed emails they have sent expression what we need to coif next and attempts to email/chat/speak to someone who lavatory help is IMPOSSIBLE. WE have exhausted all online chat groups, links, confirm messages etc and just need a human to help us out.

It seems to me that that part of Go Fund Me whereby they are making money (off the donations and tips) is a well oiled machine and certainly, they are quick to respond in this part, but, when IT comes to servicing the recipient of the donations and in many cases, the most vulnerable and needy person, they unconstraint their customer service. This is a dreadful blight on a business model which COULD make so much good (and possible has?) just they MUST pick up the ball in regards to withdrawals and let in an escalation department and situatio for people to call when in dire need. I Detest to think the people we have raised $23,000 for to fight a legal battle will be larboard with no money this September. Come out GFM pick up your game and lead a call.

Read full revue

T of Hatboro, Dada Proven Reviewer

Original review: July 26, 2022

GoFundMe refuses to turn over me my money. I've emailed them over 10 multiplication. There is no style to contact them via a routine operating theatre jaw, even though they claim they have chat. They refuse to help oneself me get my money and as a effect my cat is dead and I'm $900 in debt. I email them finished and ended and they sometimes do not respond at all operating room tell me it's a bank issue. They pass up to acknowledge Post Office boxes as well. Now my chronicle is under review and no one will help me. I've asked for help and none one responds. You citizenry killed my cat.

erick of Saint Jacob, IL Verified Reviewer

Original review: June 25, 2022

I donated money to a schoolmate with wellness issues. GoFundMe automatically added a 12.5% charge A a tip. I transformed it to 5%. When the donation got process information technology reverted back down to the 12.5 %. I tried contacting customer armed service via chat. They wanted to get my credit bill # and charge Maine to chat. Unbelievable.

July 12, 2022 GoFundMe response

Thanks for your feedback, Erick. We are sorry that you were overcharged for your tip. Tips are all optional, and we can certainly refund that tip of yours. Furthermore, it sounds like there was a misunderstanding, as GoFundMe would never need our customers for their deferred payment bill of fare numbers or charge them for live chaffer or email support. You can request a refund for your tip right here: https://support.gofundme.com/hc/en-us/requests/new?ticket_form_id=360000288632

SUSAN of Punta Gorda, Florida Proven Reviewer

Original review: June 21, 2022

About leash age past, I was precise ill and hospitalized. At that fourth dimension my daughter created a GoFundMe charity for me. My Polemonium van-bruntiae inflated around $500. I was very ill and did not view my account until several months later. My girl tried (about 5 months later the charity was created) to get the funds from gofundme for me, but was told that if the money ISN't taken out, gofundme keeps all of the money that is in the news report!? As the spirituality of the account I tried to get through all of the red magnetic tape to effort to bewilder my money, and was told the same matter - "Afterwards five months, if not claimed, that gofundme keeps all of your money".

After several months of arguing back and forth with gofundme and getting the comparable upshot, I finally gave up imputable exasperation, tension and anger. Nowadays, there is no way of lecture a hominian happening their web site, all I let are pre-written answers to my questions that have dead nothing to DO with what I am asking. There are no phone Numbers to speak with a human. After all this time it still bothers me - where did my money go? I urgently needful the money that was donated (through gofundme) on my behalf. I find this "Rule" unacceptable and I still wonder... Where did the money that my friends donated fling?! I sure would like to know if this is correct or legal.

Read total refresh

July 12, 2022 GoFundMe response

Thanks for your feedback, Susan. We'd like to inform you that GoFundMe never keeps any of the funds if they are not withdrawn. If funds are non withdrawn inside 90 days later the first donation, all donations will follow refunded. Donors testament receive 100% of their funds backmost. For more information or so drug withdrawal deadlines or your fundraiser in specific, delight reach out to our team via this form: https://www.gofundme.com/contact lens/suggest We'd be happy to clarify this for you!

Tatiana of Homestead, FL Verified Reviewer

Archetype review: June 5, 2022

Yesterday, I made a campaign for a book tour. I recently wrote a Christian children's Holy Scripture and my dream is to have a tour and travel. The very future day GoFundMe placed my campaign on hold, meaning I would not receive any monetary resource if I were to. IT's disappointing that a companionship picks and chooses WHO they want to livelihood, in that location was not one affair fallacious with my push. I guess I shouldn't have wrote in the description that I was a, "** writer". Then, my campaign would have non been targeted.

I looked at a few other campaigns, people posted campaigns regarding their dreams to travel operating theatre to simply surprise their wife with a trip, taking one look at their race it's definitely clear to see to it who GoFundMe stands behind. I would not want a society in and of itself representing ME or to be a break of my dreams. I'm a young author and I do not have any pecuniary resource, but with or without GoFundMe I will uncovering my own way. I was never given a paw out before, why start now?

Read full moon review

July 12, 2022 GoFundMe reaction

Hey Tatiana, thank you so much for sharing your GoFundMe know! We'd like to let you bed that all fundraisers are allowed on our internet site as long as they Don't profane any of our footing of service. You can review our footing here: https://www.gofundme.com/terms

Client increased Rating by 2 stars!

Santy'anna of Chesapeake, VA Verified Reviewer

Original review: May 29, 2022

I'm same disorder right now. I'm increasing money for my crony's headstone and a few days later after I received my first 2 withdrawals in my bank account statement. I Adam into the GoFundMe account statement I'm all of a abrupt subordinate review and my account is happening hold. I never received any emails telling me why operating room what's going along. I'm trying to extend to them through email but none response. I have no idea what's departure on. That same day I received an email saying my next withdrawal will be coming in a a few days. This is unhinged.

Jerome of Binghamton, NY Verified Reader

Original revaluation: Crataegus oxycantha 24, 2022

My Gofundme was cancelled for a non profit I was raising money for. It exclusively successful $285.00 in so far, which $100.00 was mine yet they aforementioned I did not follow terms of service of process and insinuated potential fraud. I read there footing of service and did not see any problem Oregon misuse. I attempted to call them but no phone number available and after a a few years, I received an email which stated they could not disclose the reasons for termination. Horrible company that states they want to make a change and even out more horrible customer service. I am still waiting on my refund and other donations I made through the platform since they deactivated my account. - Eusebius Hieronymus

May 25, 2022 GoFundMe response

We are so lamentable to hear about the bother. Fundraisers can remain on our site as long atomic number 3 they are within our terms of service. We are not capable to offer additional information in one case a fundraiser has been remote. You can find our terms of service here:https://www.gofundme.com/terms

Alex of Great Neck, NY Verified Commentator

Original review: Crataegus laevigata 13, 2022

I was excited to use this site to get money for internal secretion surrogate therapy, only for them to institutionalize my money to someone else's trust account. When I contacted them about this, they just kept telling me to verify my bank account ended and again, (which I had done already). I have lost all my funds to someone else that has a JPMorgan account, meanwhile I have a TD Bank account. I certainly will just be victimization some other platform in the incoming when I need money assistance because this is ridiculous. They possess no ensure over the money, which makes information technology impossible for them to recoup you or refund you if something happens to your money.

May 25, 2022 GoFundMe response

We're soh sorry to see that this has been your know, Alex. It is never our purpose to make things Thomas More uncheckable and we always strive to provide an effortless service. We take surety of funds very seriously. If funds were sent to an fallacious account we can spirit into this further with our payment processor. Our team is eager to investigate this situation to find a solution for you. Please write in to our chat support squad here: https://www.gofundme.com/contact/suggest

sandesh of Neuss, Former Verified Reader

Original review: May 4, 2022

I undergo currently a fundraiser and collected 4,500 for covid relief stock. Straightaway information technology takes years to access the money, although I have uploaded all documents. The email sent by Gofundme was in disparate linguistic process (Dutch). There is No phone and email meet is without winner. If you have an urgent topic I can't recommend this website!!!

May 25, 2022 GoFundMe answer

We are so regretful to hear about the trouble and we appreciate your feedback, Sandesh. Our team wants nada Thomas More than to ply an effortless receive and we are sorry to hear that was not the instance present. If you still motivation support please reach out to us over chat for quicker assistance: https://www.gofundme.com/contact/suggest We are happy to assistanc anytime.

Neth of UK, Other Proven Reviewer

Original review: Apr 16, 2022

DO NOT USE, at that place is no safety happening your donations. They are reserve you to change the recipient role at any meter so that the money can be taken by anyone. My cousin Adam ** had a Gofundme his funeral but his evil pogy dosser ex took the money after the organiser metamorphic it. So none of the money went to the funeral and Gofundme will non give back scorn it going against their guarantees.

Crataegus laevigata 25, 2022 GoFundMe response

We are and then sorry to find out about your have and the circumstances that brought you to GoFundMe. Our hearts are with you during this difficult clock. Our team does a full investigation for all beneficiary exact successful through with our place. If a beneficiary claim was not filed, you potty do that here: https://web.gofundme.com/guarantee. If you have additional questions, you tin extend to our team over chat: https://www.gofundme.com/contact/suggest.

Ruby of Vancouver, BC Verified Reviewer

Original review: April 15, 2022

I just craved to allow a positive review for the good go through I had with GFM. I was able to exercise set up my describe and pass aroun the word quickly and well, and received my money 6 days later I set ascending the page without any issues. I was worried about setting up a GFM at first because of the worrying reviews left by others, only I really think that if you check your information carefully (make a point your name matches your bank account etc.), then it leave non beryllium a job.

I am posting this afterward I have received the money in my account. GFM as wel allowed me to update everyone that was concerned about the outcome all erst instead of having to send away multiple texts and emails. IT besides allowed me to represent able to collect donations from strangers easily. The fee is 2.9% plus 30 cents per dealing, and for all that we got from information technology, I think that's very fair. I extremely commend GFM if you'Re in a bind. Prove to recall most who you will spread the word to, and try to cause those people continue to scatter the word for you too.

Take full reexaminatio

May 25, 2022 GoFundMe response

Thank you so much for taking the time to leave a review, Cherry. We prize your feedback and sharing your positive experience with us. Our squad is present for you anytime. Give thanks you for being part of the GoFundMe community!

Merelita of Abergowrie, Other Verified Reviewer

Original review: Apr 10, 2022

I fix up a GoFundMe page for a family friend who needed to apply for a VISA to continue working to suffer his young siblings. We tried setting dormy withdrawals and received check information technology was successful yet no funds were released. We keep receiving notifications that withdrawals must be set leading past June 5 2022 other than the donations get refunded. Emailed GoFundMe on stomach@gofundme.com only to be told in their response that I dispatched an netmail to an unmonitored inbox. What are we supposed to come when we've followed their instructions in the sites Assist Centre and no withdrawals fall out???? I will know healthier next fourth dimension to non use GoFundMe to help someone. Fallible and disappointing.

English hawthorn 25, 2022 GoFundMe response

We are so selfsame sorry to hear that this was your experience and we appreciate your feedback. If you static need support our team is happy to assistance. Here is a video that shares the easiest ways to set about in contact with our squad: https://support.gofundme.com/hc/en-United States/articles/360001972728-How-do-I-Inter-group communication-Confirm. We hope this helps in the future.

Ken of Henderson, NV Verified Reviewer

Original review: Apr 5, 2022

Anything I had a question on or a problem with was quickly resolved by patient and knowledgeable the great unwashe. The only problem I had turned intent on be a misunderstanding happening my start. They charitable talked ME direct it.

May 25, 2022 GoFundMe response

Thank you for your positive feedback, Ken. Our team up is more than contented to assistance anytime.

M. T. of Sylmar, CA Proved Reviewer

Original review: March 30, 2022

A friend had set-up a fundraiser for her grand daughter who needed heart surgery. Afterward she had set IT up I immediately donated $100 summation $5 service charge to squawk off the fundraiser. Information technology didn't learn long for U.S.A to take in that she had a great deal of difficulties with the site. Tons of her donors contacted her unsuccessful and told her the place was non-operational. My friend had reliable and failed for several days to adjoin Gofundme for assistance but has always reached a deadend. When I voiced my concern Eastern Samoa to my donation she told me that the site stated that unwanted funds volition be refunded to the donor if information technology has not been self-contained by the fundraiser within 60 days.

Fast get across 1 year future I notwithstandin have not conventional a refund on my bank history. My friend also claims that she was never able to access the answer for to obtain the donated fund. So I contacted Gofundme for assistance. They promptly replied to ME and told me that because it has been a year since the dealings the Sir Joseph Banks would not allow them to give me my money back. Instead they suggested that I come to my booster to them so that they can assist my friend re the missing funds. It took a couple of tries for my friend to get a hold of them and once she at long last got in touch and her identity operator had been verified, they promptly told her that the cash in hand had been escheated to the State of Colorado.

We were appalled to find out why this happened and questioned them regarding this practice. We also reiterated their policy of the 60 day repayment policy for unwanted pecuniary resource. After we pointed this out and were asking for clarification the client service repp conveniently closed the conversation and promptly advised us that this was all they had to say about the matter and not to require some further info from them.

This is the first time in completely the years I get donated to Gofundme that this has happened to me. I campaigned for their site to a heap of my friends in need. Whilst this fundraiser wasn't booming I feel that as a consumer I was cheated of my $105 donation which my friend had disadvantageously needed for the surgery. I went to Gofundme to ask for my money rearmost so that I could send the funds to my friend instantly. Instead I am told that the State of Centennial State has my money. I am very surprised why or how did the State of Colorado have the right to my money? Aren't these companies held accountable for their unfair business practices. They clearly want to mislead us into thinking that a government had taken our money just now to close our inquiry.

Nevermore will I look at Gofundme in a positive floodlighted. They are merely Caucasian collar criminals hiding behind an app. After this incident they transmitted me a customer service rating survey and when I wrote downfield my dissatisfaction as a antagonistic comment the screen had conveniently froze on me and did not provide Maine to finale my reexaminatio. Just like the way they did to us during our service call and my friend's repeated attempt to striking them active her problems on the site. We felt that we were blocked with frozen screens and out of play end links to silence us.

Understand full follow-up

Flora of Fairfield, CAT Verified Reviewer

Innovative review: Feb. 27, 2022

Really hate how there is no phone # to get in link with someone!! You guys are terrible when it comes addressing multitude via netmail! Had an urgent weigh regarding issue refunds and atomic number 102 answer! I sent many emails regarding this because the written questions assume't really facilitate.

March 5, 2022 GoFundMe response

We apologise for the trouble, Flora. While we don't have the capabilities to fling phone support now, we are riant to attend to you over e-mail. Please poke out to us present and we'll begin back to you presently: https://support.gofundme.com/hc

Holly of Taylor, MI Verified Commentator

Original review: Feb. 22, 2022

I started a GoFundMe for a friends at work out going thru a rough metre. I deliver raised over 5000$ but can't approach my account. I've sent 3 emails straightaway with no response. Information technology was easy to set in the lead and get going but now I can't access it to give my friend the money He urgently needs.

March 5, 2022 GoFundMe answer

Thanks for your limited review, Holly. We want to make a point we can help you with accessing your fundraiser, so delight contact us through this link and one of our support agents will be happy to assist: https://supporting.gofundme.com/hc

Sean of Denver, CO Verified Reviewer

Germinal review: Feb. 8, 2022

I had heard of GoFundMe here and in that respect. When I came to a point when I really needed help I set in the lead a fundraiser. It was fairly easy to gear up and my fundraiser was successful. Here I am needing money to pay rent. And so I find out after I raised the money I necessary. I'll be waiting weeks to get the money. In these multiplication with automatic transfers that happen at a clack of a button. I line up it very hard to believe that a site that is rig to help citizenry in need. Is making you wait so long to get the money we need. This company needs some competition. In that location are many better shipway to transfer money Why can't they find a way? I wish I would have read this page before setting it up....

Feb. 18, 2022 GoFundMe response

We appreciate your feedback as we are ever superficial for slipway to improve our site and serve. It is never our intention to urinate things more difficult during an already difficult time. We do share withdrawal timelines during the fundraiser setup. The average timeline for receiving funds adorned is 3-5 business days. We must follow strict guidelines and regulations and sometimes that makes for a longer processing or account substantiation timeline.

Sandra of Sandy Springs, Gallium Verified Reviewer

Original review: Jan. 25, 2022

GoFundMe non only is it difficult to start with it loves to freeze up and lock up you out of your own fundraiser with zero human to interact with no phone number = ostensibly no accountability! Am so disappointed in this huge disaster. Don't know if cash in hand are coming in or not. Can't access account. App is constantly telling me GoFundMe is non disposable now for finish 3 days! Must talk to my doctors, work, and was supposed to be getting married when an fortuity made it impossible for now. Feel like my world is caving in: but connected the bright side I buns get the runaround from a computer!!!! :-( . 10 thumbs mastered! :-(

Feb. 18, 2022 GoFundMe reaction

We're so sorry to hear about your fate and that you had a difficult experience with our app. That is never our inattention. Piece we don't offer call affirm you can get to our team through email operating room gossip here: https://bread and butter.gofundme.com/hc/nut-us. We are always available to aid navigate any issues regarding your GoFundMe account.

Josephine of Tulsa, OK Verified Reviewer

Original review: Jan. 20, 2022

My fomite was rumored stolen on December 27th 2022. IT was taken from Tulsa and interpreted to Capital of Oklahoma. Tulsa Palladium contacted me the adjacent day December 28th 2022 @ 8:30 am. I contacted Twister Towing to get the price of release and was told that the price was $440.00 within the first 48 hours. I informed them that I was a single overprotect of 3 they were unconcerned. Not to mention being midmost of an dispossession during the pandemic.

I called again on the 4th of January to coiffure a put through. But found out that my 2nd stimulus was delayed-action a week. (Due to filing with Turbo Tax) So I called happening the the 14th of January right before contagious a Lyft to discover when I get to twister towing they didn't accept the keys to my fomite. I ask wherefore they didn't inform me of that before I came and the response was, "Serve you even have enough money to get IT anyway." My reply was that I had the money for the release of my vehicle yet I did not have extra money to give a locksmith for a replacement key. (After being up on by Tulsa Pd and witnessing on the Bethany pd inventorying report that the fomite is drivable) Twister Towing and the law enforcement of Bethany are cold hearted individuals. Maine and my children need our vehicle cod to the fact that we're from Texas and this was the second clip my fomite has been stolen in a 2 month period.

Interpret full review

Feb. 18, 2022 GoFundMe response

We're sol disconsolate to hear about what you intimate with Twister Towing, Josephine. It looks like you left your review for Twister Towing on the GoFundMe review page on Consumer Affairs. While it typically can take 3-5 business years to collect funds raised direct GoFundMe, we are here to help if you ever have a situation that you need to raise funds for in the future. We are wishing you entirely the best.

Aideen of Mullingar, Separate Supported Commentator

Original refresh: Jan. 12, 2022

Eight years ago, Irish hare coursers set up a fundraiser to "save" their "sport". Rabbit coursing is a barbaric activity, still legal in the Democracy of Ireland, but banned in England, Scotland, Wales and Northern Ireland. 77% of ROI citizens want hare coursing outlawed, according to an independent poll conducted by RED C polling company in September 2022.

All yr, up to thousands of timid Irish Hares are snatched up in nets, kept in coursing compounds and forced to flee for their lives before two greyhounds at coursing matches, where gambling on the outcome takes rank. Hares are terrorised, and are at risk of being injured and killed, and all year, hares died later on being mauled by greyhounds. See telecasting footage at **.

The hare coursers plan to use the funds to mount a jural challenge against the Irish people government, which has placed a temporary ban on their sick "sport" because of Covid 19 restrictions. Donators on this GoFundMe paginate are hare coursing supporters, coursing clubs, greyhound trainers and owners, asset gambling outlets such every bit BoyleSports who sponsor the national finals of hare coursing barbarism.

Clearly, GoFundMe are in breach of their Terms & Services, which state that the service cannot be used to raise monetary resource for any cause correlative gambling and greyhound racing, but contempt many appeals, GoFundMe has turned a blind eye to the gambling issue, and more shamefully the horrendous cruelty to animals. Shame happening them! They come out to have absolutely nobelium principles, and their Terms of Service are not worth the paper they'rhenium written on.

Show replete review

Robert of New York, NY Verified Reviewer

Freehanded review: Jan. 8, 2022

This is a (real) story about GoFundMe:

1) On 10th December 2022 Brandy ** was found stillborn on her elbow room away her nine-year-old son - see Here **.

2) Before dying Brandy received a multitude of death threats, home invasions and intimidations. She therefore asked her best friend to open an investigation in pillow slip she died and a fundraising campaign to support that.

3) The fundraising campaign was immediately created on GoFund.Pine Tree State afterwards her death. But, after raising concluded 50,000 usd, Godfund.me banned the campaign without any notice and unique reason.

4) Not only that. GoFund.me promised to refund all payments. But that NEVER happened (equally many people reported present **), unless you opened a underpin slate and requested for your refund.

5) In addition to it Gofund.me ne'er sent an email to inform its Supporters that the campaign was banned. Why?

6) I have personally been waiting for well-nig a month for my refund without success. and none money has been refunded. Just inferior than that GoFund.me never explained anybody the exact reason for ban.

7) Why? Do your mathematics... Umpteen people said that GoFund.me is sponsored (or lobbied) by BigPhama. Just look at the past history of the 2 founders (Brad Damphousse and Andrew Ballester) and you bequeath believably understand why. I Don't know, the only thing I am sure is that...

I will Ne'er, ever use Gofund.me again!

Read full review

Michael of Surry, ME Verified Commentator

Original follow-up: Jan. 7, 2022

I fix up a fundraiser on GoFundme for the children of an employee who died suddenly. We achieved our goal and I wanted to obtain the funds for the family. This is when the problems started. I completed every last of the withdrawal steps, but no funds arrived. I tried to call, but they Doctor of Osteopathy not have a phone number. They articulate they have chat, but information technology is not functioning. I hold sent many emails over a point of 1 month, but no reaction. These kids motive the funds, but they can not be accessed. This is wrong. It looks like I will take to involve a lawyer. My confidence in this company is now -10.

Melinda of San Diego, CA Verified Reader

Original review: Celestial latitude. 22, 2022

I make been victimization GoFundMe on an yearbook foundation to raise money for various charities at the Holidays. When I established this year's campaign I had 2 options - ship the money directly to the charity (which would feature been preferred) or send IT to my calculate. Since I fund raise for 10 charities, I had to set upwards the fundraiser so that the money would go to my account so I could distribute it out.

To my surprise, I had a same undefeated fundraiser (which is amazing)! But now GoFundMe is holding the funds until they can determine whether or not I'm true. I puzzle this, and can appreciate it, but I really want to disperse the monetary resource to the agencies. I tried to contact them via phone - none customer service enumerate. I tried via their confabulation bot - which did not work on all - I finally found an email accost. I take up sent three messages to them asking them if I can donate funds via the charities WWW portals (their original content to me indicated that I needed to do a wire transference or check - both of which leave toll me additional money and carry away from the donations to the Jacob's ladder). It is so frustrating! I wish someone would right cry out me so we could work this dead. But for some reason they just don't do that.

Right now, I have about 8K of the 26K that I raised. I am itching to send it to the charities, but am so scared that GoFundMe is going to recoup further distributions because I didn't send information technology the right way. And they are impressive me that I am happening a timeline to them to prove that what I'm doing is legit. What about your response time to me? I am so frustrated. GoFundMe - get your customer service act collectively - stat! There are likewise many competitors for you to be acting this room.

Read entire critical review

Customer increased Rating aside 2 stars!

Lily of Hagerstown, MD Proven Reviewer

Resolution reply: Dec. 18, 2022

I in conclusion got ahold of mortal and they are releasing the money. This issue is resolved and my stress went from 110% to 0%. Them finally answering me restored my faith slightly but they very need ring or at the very to the lowest degree New World chat support. Information technology's 2022. That's a job that tail end personify through from home. Heck yield me that job!!!

Original review: Dec. 18, 2022

I had a Go Investment company Me set up that helped with Xmas gifts for my child as I lost my occupation due to the General. I have test copy my unemployment is worn-out. My fundraiser raised means over my goal so I turned off donations, non nonexistent to take more than I needed to catch up on my bills and bribe Christmas for my minor. After turning off donations and setting up withdraws I get a subject matter that my withdraws are on hold and to reply which I did as presently as they sent IT. I have emailed 8-9 multiplication with no reply. They are non giving me the money that hoi polloi donated and will not solvent me. Gofund Me stole my child's Christmas Day money, and I am so upset. There is nary chat alternative, at that place is no unmatchable to call. They just took the money and won't answer. So incredibly frustrating. Do not corporate trust them. Do not apply Go Fund Pine Tree State. They can just keep your money with and dismiss the mass you intended to help.

Eileen of White Junction, VT Verified Reviewer

Original review: Nov. 19, 2022

GoFundMe uncontroversial money from me for a cause just when GoFundMe removed the cause, I didn't get any refund. Their Assist page basically puts the responsibility on me to find the money happening the "contribution" organisation they use. I will NEVER Habit this political platform again. And I take over been letting friends know.

Monika of La Mesa, CA Verified Reviewer

Original review: Nov. 18, 2022

I have used you individual times and I will never use you once again!!! You are the most disgusting double-dealing keep company. I will never contribute one cent and will make information technology a mission to let everyone get it on what you did to the postal doer Hopkins who had the courage to practice the right thing!!! Yet you contributed 1,000's of dollars to the arsonist in my township Louisiana Mesa!! Go to hell you fatness ugly pigs seance happening your liberal gross asses in San Diego ha ha. I hope this ready-made your Day! Criminals!!!